07956344778 | Established 1996 | 01689852168

FAQ’s

When we receive many enquiries from customers concerning Wedding Transport. We often get the same questions asked. We have compiled a list of questions that we hope may give you some answers and help you decide to use Wedding cars4 you

What service do you provide?

Wedding cars 4you and our sister company White Cat Classics has been providing a professional, friendly family service since established in 1997. We have built up a reputation for quality of service and a standard that is second to none. Our cars are all lovingly cared for and maintained to a very high standard of condition. Each car is valeted and mechanically checked before your special day. They are all regularly serviced and maintained in a professional manner. The uniformed chauffeurs which are all mature experienced drivers will help make your special day a time to remember.
We have built up our fleet of Wedding cars based on popular colour and car style.

What is included in the Wedding Car Service?

We will supply the Booked Wedding Car. It will arrive at least 15 minutes before it is booked to depart for the church or ceremony. It will be supplied with ribbons and silk flowers. It will have bottled water, mints, tissues and umbrellas on board. It will be driven by a uniformed chauffeur. The car is hired for three hours from the time it is booked to attend the first pickup. It will convey the bridal party to the church or place of ceremony. It will remain at the ceremony location. It will then convey the bridal couple to the reception. It will be available for any photos before or after the service and later with the Bride and Groom at the reception if required. It will stay until it is released by either the bride or groom.

Can we use the car for more than one journey? i.e. take the bridesmaids or mother of the bride to the ceremony before the bride.

Yes. Our prices are for a three hour hiring and not for the number of journeys taken. A general guideline is, a journey time of 15 minutes or less is a practical time to make two journeys. If the journey time is longer, then it means our turn around time is longer. We would have to drop off the passengers we have taken on the first trip in sufficient time to allow us to return for the bride. From experience we have found bridesmaids, mother of the bride etc; do not want to arrive to early and certainly not before guests and the groom. Two cars is sometimes the better option and give you the option to use the second car for transport to the reception.

Does the car come with Bridal ribbons and Flowers?

Yes. We will supply ivory or white ribbons and silk flowers which are colour coordinated to the colour of the cars interior. From experience we have found coloured ribbon has to match the colour scheme set by the bride. If you want a particular coloured ribbon we ask that you supply it to us before the wedding day.

Do you provide a car for the Groom?

We can supply a separate car to pickup the groom and the best man. This could be a modern saloon, Mercedes taxi or our Daimler limousine depending on number of passengers required. Alternatively the Bridal car could be booked to attend an address earlier to convey the groom and the best man to the church or ceremony and then attend the address to take the bride to the ceremony. This usually means hiring the wedding car for a longer period of time but is a better option than relying on a mini cab or taxi.

What do the cars carry?

All cars are decorated with silk ribbons in ivory or white and have colour coordinated silk flowers on the rear shelf. All the cars have tissues, water, Mints and umbrellas.

How long do we have the use of the wedding car?

Our prices quoted are for a wedding car booked for a minimum of three hours. This time starts from the time the car is booked to arrive at the first pickup. If the car arrives early that is our time and you will not be charged extra. Should you require the car for a longer period of time or there is a possibility the hiring, due to the travelling distance or time, may extend past the stated finish time, then a charge of £50 per hour or part thereof is payable. This takes the form of a holding cheque dated the day of the wedding. It is not banked and held by us and either kept if the time is exceeded or returned if the car is released on or before the finish time.

Can we view a Wedding car before we decide to book?

Yes. If fact we would be very pleased to meet you. It gives us the opportunity to meet you and discuss any arrangements. It also allows you to meet us and satisfy yourself as to the quality and condition of the car that will be used on your wedding day.

Does the car do any other weddings on the same day?

No. certainly not. We only book each wedding car out to one wedding per day.

How do we make a payment for the Wedding car?

We ask for a £100 deposit to secure the booking of the car. The balance is due three months before the Wedding date. We also use the balance date to finalise times and locations regarding the booking. At present to keep costs to a minimum payment is by cheque or cash.

How far in advance do we have to book the Wedding Car?

To avoid disappointment we suggest the sooner the better. This gives you a greater choice of the car or colour you prefer. Most of our bookings are made between 9 months and 18 months before the wedding date.

If on the day we decide to make a detour or attend a different location, will there be an additional charge?

That will depend on the request. When you make your booking and you have given us your requirements the price is based on the distance and time we have to travel. If the detour does not involve substantial extra time or mileage and at the discretion of the chauffeur we will be happy to accommodate your request.

Will the chauffeur be dressed in a suit?

Yes. All our drivers will be dressed smartly in a suit, shirt, tie and chauffeurs cap.

If on the day we want to take additional passengers, is this OK?

We can only take the number of passengers that the car is legally allowed to carry. If there are spare seats in the wedding car then this is no problem .If this involves extra trips then we can also accommodate your request. Bear in mind that if we have not been informed about additional trips before hand, the car may not have arrived in sufficient time to make the extra journeys and still return to take the bridal party on time The booking hire of three hours may be exceeded and therefore an extra charge may be incurred.

Can we reserve a Wedding car?

We will provisionally hold a wedding car after completing a booking form for a period of seven days to allow the form to reach you and return signed with the deposit.

Do the vehicles have seat belts?

Most of our classic wedding vehicles do not have rear seat belts. Some do not have any seat belts. We do have modern vehicles that have seat belts fitted as standard. See next question re children and seat belts.

Can you carry young children? Can you supply child seats or booster seats?

We cannot carry children under 3 years old in most of our classic cars. This is because these cars are not fitted with seats belts and therefore suitable child seats cannot be fitted .We ask that you inform us the exact age of children at the time of the wedding that may be travelling in any of our cars. We also ask that you inform the parents of any children above three that they are happy for their children to travel in a vehicle without child restraints. We do have a spare child seat for emergencies but we prefer the customer to supply a suitable seat or booster seat that has been adapted for the child. New legislation came into force on 18th September 2006 making it compulsory for every child less than 12 years of age to sit in a suitable child seat or booster cushion. Vehicle drivers are legally responsible for ensuring children less than 14 years of age are properly restrained in the vehicle. The new law allows children above three to travel in the rear of a vehicle unrestrained if no rear seat belts are fitted. Our modern vehicles equipped with seat belts may be able to accommodate child seats but we reserve the right to fit such seats if in our opinion the seat may cause scuffing or indentations to the leather seating and render the vehicle unusable for future wedding use.

Would you return in the evening to take the bridal couple after the reception to a hotel?

Yes. This is treated as a separate booking and cost will depend on time and distance. We will guarantee the car will be only booked to you so there will be no danger of you having to wait or the car failing to arrive as in a mini cab or taxi doing several jobs before your journey. The car will be cleaned and driven by a uniformed chauffeur. Please bear in mind this will be a uniformed chauffeur service in a luxury car so prices will be higher than a mini cab or taxi .Because this is generally during the hours of darkness it is not always suitable to return in some of our older wedding cars therefore we will advise you as to the choice of vehicles available. We would also offer to transfer your luggage to this car from the wedding car when it attends the bridal address earlier in the day.

How many people will be able to travel in the car?

Our modern cars can only carry the amount of passengers designed for the car and is governed by the number of seat belts. Our older cars either only has seat belts in the front of no seat belts at all. These cars can carry passengers depending on their seating capacity. This will range between 4-7 passengers.

Will you do Civil Ceremonies and non Church of England Weddings?

We are available for any denomination or style of wedding including single sex weddings. We realise that some non C of E weddings involve having our services for a longer period of time therefore you would need to inform and discuss your arrangements so that we are aware of your requirements and able to give you an accurate cost of the hiring.

What areas do you cover?

We cover all of Kent, Surrey and South London. We will attend locations in parts of East and West Sussex. Some of our cars are able to travel further to other counties. If the wedding is not local to our premises there would be a supplement on the prices shown depending on the time and distance travelled .Please bear in mind that for us to attend a wedding some distance away we have to allow nearly twice the normal travelling time to insure we arrive at the booked time. We may also have to allow time to clean the car if it has got dirty on route. This all adds to the cost of the hiring.

will you arrive at the home address in time for photos etc?

It is part of our service to show an arrival time on the booking form 15 minutes before we are required to depart. This allows any photos or video to be taken if required. It also gives you peace of mind that the wedding car has arrived for your departure in plenty of time and not at the last minute that might cause you some anxiety.

Could you pick up the groom and best man before The Bride?

Yes. This can be arranged either by a separate car or by using the wedding car prior to it collecting the bride. The second option would depend on time and distance required. We have one of our wedding cars that can be hired for such an occasion. Your requirements would need to be discussed and advice given as to each situation.

Can we supply our own drink or champagne in the car?

No. The wedding car will have water on board. Should you wish champagne of any other form of drink then we have to make sure that suitable receptacles are in the car to prevent spillage etc. therefore any request for champagne etc has to be arranged and supplied by us. This is then paid for at time of booking.

Are any of your Wedding or sports cars self drive

No. We only supply chauffeur driven vehicles.

If we have to cancel or postpone the wedding do we have to pay the full balance?

This depends on when you inform us that the wedding has been cancelled or postponed. If you inform us (in writing) before the balance date which is three months before the wedding you will only lose the deposit paid. If you inform us within the 3 month period when the balance has been paid you will also forfeit the balance.

Is it cheaper for a weekday wedding?

Most of our weddings are on Friday, Saturday and Sundays. If your wedding is on a weekday Monday to Thursday we will offer a discount as shown in our price tariff.

Should we tip the Chauffeur?

This is a decision for you. Your chauffeur will give you a personal service and attend to any requirements or queries that you should need. This is far beyond that given by a taxi driver for which a gratuity is normally given. He also will be with you for a much longer period. Should you feel that his service is above and beyond your expectations then any gratuity would be received with thanks and appreciation?

Our Ceremony and Reception is at the same venue. Is the cost of the car hire cheaper?

Unfortunately not. We still have to supply a wedding car with chauffeur, this includes valeting the interior, washing and polishing the exterior and preparing the car with bridal livery. We must include the travelling time to and from the wedding. The car is only booked for your wedding on that day whether a full wedding or a single journey. We do offer a short return trip for the bride and groom after the ceremony if required.

Do you operate all through the Year?

Yes, with the exception of the Christmas and New Year Bank holidays.

Do you have matching colour cars?

Although our cars do not match exactly in colour some cars are very similar in colour. We try and co-ordinate the colour schemes between cars. It is worth bearing in mind, other than when they are waiting outside the premises to take the Bride or Bridesmaids to the ceremony they are rarely together. They tend to leave separately unless requested to travel together.

What if the Wedding Car becomes unserviceable before the wedding Day?

We try to insure this situation never happens. Unfortunately with all the care and cost spent on our cars this could still happen. If your car is unable to attend your wedding prior to the wedding day you will be informed immediately and offered another vehicle from those available. If you are not happy with the replacement vehicle we will try and source another vehicle from a reputable company to replace ours. Monies will be paid for the replacement vehicle by us or if this arrangement is not satisfactory we will return in full all monies paid.

Do you have full Insurance for Wedding Hire?

Yes. All our vehicles have full wedding and private hire insurance with a public liability cover of 5 million pounds.

What if the Wedding car breaks down on the Wedding day?

All of our wedding cars are regularly serviced, treated with care and maintained in excellent condition. By the very nature of the vehicle they are not used like normal vehicles and remain garaged when not in use. Because of the age of some of our vehicles breakdowns could occur. Although we may be able to supply an alternative vehicle this may be some distance away and we are faced with the dilemma for the bride to wait and may be late for the ceremony or to arrange to use another vehicle that is close at hand. We would then arrange if possible for the breakdown services to attend the vehicle and hopefully the vehicle could then attend the service for onward travel to the reception.

What if the Wedding car is delayed on arriving at the Brides house?

By the very nature of our service we have to allow much more time than it would normally take to travel to the first booked address. If possible we check with traffic reports. We also if possible avoid motorways so if there is a delay we are then able to turn around and find an alternative route. Should a problem occur that is beyond our control we will always contact you and explain the situation?

Will you travel any distance?

It becomes impracticable both in time and cost to the customer to travel in some of our older vehicles great distances. We will always advise and discuss your wedding arrangements.

Do the convertible Wedding cars have hoods?

Yes, all our convertible Beaufords have full length, weatherproof black hoods. These hoods because of the style of the cars take a few minutes to put up and down therefore the driver has to anticipate a change in the weather and act accordingly. For this reason it is not always practical to continuously raise and lower the roof.

Do you supply umbrellas?

Yes. All cars have umbrellas on board.

I hope these questions and answers assist you with any queries you may have regarding the service we supply. Should you still have any concerns we will be happy to discuss any matters by contacting our office on 01689-852168.